Refund Policy Overview
Discover our straightforward refund policy designed to ensure your satisfaction with every purchase at Golf Cart Hub.
Understanding Our Refund Policy
Comprehensive Refund Policy Details
At Golf Cart Hub, we strive to provide our customers with the best possible shopping experience. Our refund policy is crafted to offer clarity and assurance. Refunds are available for items returned within 30 days of purchase, provided they are in their original condition and packaging. To be eligible for a refund, customers must present a valid receipt or proof of purchase. Please note that certain items, such as customized golf carts and special order products, may not be eligible for refunds. Refunds will be processed using the original payment method within 7-10 business days after the returned item is received and inspected. For any questions regarding our refund policy, please contact our customer service team.
Refund Policy FAQs
Get quick answers to your refund-related questions.
How do I initiate a refund?
To initiate a refund, please contact our customer service team via email or phone with your order details. They will guide you through the return process.
What documentation is required for a refund?
You will need to provide a copy of your purchase receipt or order confirmation email as proof of purchase when requesting a refund.
Are there any items that cannot be refunded?
Customized golf carts and special order products are non-refundable. Please review the product details before purchasing.
How long does it take to process a refund?
Refunds are typically processed within 7-10 business days after we receive and inspect the returned item.
Can I exchange an item instead of getting a refund?
Yes, exchanges are possible for eligible items. Please contact our customer service team to discuss your options.
What if I received a damaged or defective item?
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as per your preference.